Privacy policy.

Last Updated: May 2026

J Lam & Sons ("we", "our", "us", or the "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information obtained through our website, business operations, and communications with customers.

1. About Us

J Lam & Sons is a Hong Kong registered business operating internationally through its Hong Kong and London offices, specialising in Chinese antiques, Asian works of art, and collectibles.

2. Information We Collect

We may collect the following categories of information:

Information You Provide

  • Name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Payment and transaction information

  • Identification documents where required by law

  • Correspondence and enquiries

Information Collected Automatically

When you visit our website, we may collect:

  • IP address

  • Browser type and device information

  • Website usage data

  • Referring websites

  • Cookies and similar technologies

3. How We Use Your Information

We may use personal information to:

  • Process purchases and payments

  • Deliver Goods and services

  • Respond to enquiries

  • Provide customer support

  • Maintain transaction records

  • Prevent fraud and unauthorised activities

  • Comply with legal and regulatory obligations

  • Improve our website and services

  • Send marketing communications where permitted by law

4. Legal and Regulatory Compliance

We may collect and process personal information to comply with applicable legal, tax, anti-money laundering, sanctions, and regulatory requirements in the jurisdictions where we operate.

Where necessary, we may request identity verification documents, proof of address, source-of-funds information, or other documentation required by applicable law.

5. Disclosure of Information

We do not sell personal information.

We may disclose personal information to:

  • Shipping and logistics providers

  • Payment processors and banks

  • Professional advisers

  • Insurers

  • Technology service providers

  • Governmental, regulatory, law enforcement, or judicial authorities where required by law

We will only disclose information where reasonably necessary for legitimate business purposes or legal compliance.

6. International Transfers

As an international business operating in multiple jurisdictions, personal information may be transferred, stored, or processed in Hong Kong, the United Kingdom, or other countries where our service providers operate.

We take reasonable steps to ensure that such information is handled securely and in accordance with applicable privacy laws.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions

  • Maintain business records

  • Resolve disputes

  • Enforce contractual rights

  • Comply with legal and regulatory obligations

8. Security

We implement reasonable administrative, technical, and organisational measures designed to protect personal information from unauthorised access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

9. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience.

You may adjust your browser settings to refuse cookies, although some website functions may not operate correctly.

10. Marketing Communications

Where permitted by law, we may send information regarding exhibitions, acquisitions, new inventory, publications, and other business updates.

You may opt out of marketing communications at any time by contacting us or using the unsubscribe mechanism provided in such communications.

11. Your Rights

Subject to applicable law, you may request:

  • Access to personal information we hold about you

  • Correction of inaccurate information

  • Deletion of personal information where appropriate

  • Restriction of processing in certain circumstances

Requests may be submitted using the contact details below.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

13. Changes to this Policy

We reserve the right to amend this Privacy Policy at any time. Updated versions will be published on our website and become effective upon publication.

14. Contact Us

For questions regarding this Privacy Policy or your personal information, please contact:

J Lam & Sons

Email: enquiry@jlamandsons.co.uk

Website: https://www.jlamandsons.com

Hong Kong & London Operations